I had heard of the service for benefit help from my friend Mary. I do not know anything about benefits as I worked for 20 years prior to being made redundant. I then started looking after my mum until she passed away. I was becoming increasingly stressed and anxious filling in forms and dealing with people on the phone. Having spent 5 mins talking to Karen I felt relaxed straight away. It was very welcoming, and friendly and the support and help needed is offered with no prejudice and confidential. Glad I called in – some stress has left my shoulders. Thanks Guys, Janet x
